Gestión del vínculo con los clientes en empresas de servicios industriales / (Registro nro. 6459)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01145cam a22002537a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 006460 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | armpuni |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160923160414.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160923s2009####xx#a##########000#0#und#d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | armpuni |
| Transcribing agency | armpuni |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | es |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gutiérrez, María José |
| 110 2# - MAIN ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Universidad Nacional de Mar del PlataFacultad de Ingeniería |
| 245 10 - TITLE STATEMENT | |
| Title | Gestión del vínculo con los clientes en empresas de servicios industriales / |
| Statement of responsibility, etc | María José Gutiérrez, Paola Venturino |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Mar del Plata : |
| Name of publisher, distributor, etc | de las autoras, |
| Date of publication, distribution, etc | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 104 p.;, 29 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Proyecto Final presentado ante el Depto. de Ingenieria Industrial |
| 550 ## - ISSUING BODY NOTE | |
| Issuing body note | Se parte del caso de la empresa GIE S.A.respecto a la falta de gestión de vínculos con los clientes en una de suus áreas. El proyecto se propone aumentar la tasda de retención de clientes a partir de un enfoque 1 a 1, uqe le permita al área evolucionar de proveedor a consultor confiable. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | ADMINISTRACION |
| Source of heading or term | LEMB |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | INDUSTRIA |
| General subdivision | DIRECCION Y ADMINISTRACION |
| Source of heading or term | LEMB |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Venturino, Paola |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | LIBRO |
| Source of classification or shelving scheme | |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| a | lf |
| d | 2010-12-29 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Disponible para préstamo | Biblioteca de la Facultad de Ingeniería UNMDP | Biblioteca de la Facultad de Ingeniería UNMDP | 29/12/2010 | Donación P 310 | 11884 | 23/09/2016 | 23/09/2016 | LIBRO |